Cookie Policy

Effective Date: August 12, 2025

Last Updated: August 12, 2025

This Cookie Policy explains how Bebola Restaurant ("we," "us," or "our") uses cookies and similar tracking technologies on our website and when you visit our café. By using our website or services, you consent to the use of cookies as described in this policy.

1. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners about how users interact with their sites.

Cookies can be "session cookies" (which expire when you close your browser) or "persistent cookies" (which remain on your device for a set period or until you delete them). They can also be "first-party cookies" (set by our website) or "third-party cookies" (set by other websites or services).

2. Types of Cookies We Use

We use different types of cookies for various purposes to enhance your experience with our website and services:

Essential Cookies

These cookies are necessary for our website to function properly and cannot be disabled. They enable basic functions such as:

Page navigation and access to secure areas
Shopping cart functionality for online orders
Form submission and data processing
Security features and fraud prevention
Load balancing and website performance

Performance and Analytics Cookies

These cookies collect information about how visitors use our website, helping us improve its performance and user experience:

Counting visitor numbers and tracking popular pages
Understanding user behavior and navigation patterns
Identifying technical issues and site errors
Measuring website loading times and performance
Testing new features and website improvements

Functional Cookies

These cookies enhance functionality and personalization, remembering your choices and preferences:

Language and region preferences
Login status and user account information
Shopping cart contents and order preferences
Accessibility settings and display preferences
Previously viewed content and recommendations

Marketing and Advertising Cookies

These cookies are used to deliver relevant advertisements and track marketing campaign effectiveness:

Displaying targeted advertisements based on your interests
Limiting the number of times you see specific ads
Measuring advertising campaign performance
Enabling social media sharing and integration
Personalizing marketing content and offers

3. Specific Cookies We Use

The following list provides details about the specific cookies used on our website:

_ga (Analytics Cookie) - Google Analytics cookie that tracks user sessions. Duration: 2 years.
_gid (Analytics Cookie) - Google Analytics cookie that distinguishes users. Duration: 24 hours.
session_id (Essential Cookie) - Maintains user session and login status. Duration: Session only.
cart_items (Functional Cookie) - Stores shopping cart contents. Duration: 7 days.
preferences (Functional Cookie) - Remembers user preferences and settings. Duration: 1 year.
marketing_consent (Marketing Cookie) - Tracks marketing consent preferences. Duration: 1 year.

4. Third-Party Cookies

We work with third-party service providers who may also set cookies on your device. These include:

Google Analytics

We use Google Analytics to understand how visitors interact with our website. Google Analytics uses cookies to collect information such as page views, session duration, and user demographics. This data is anonymized and helps us improve our website and services.

Social Media Platforms

Our website includes social media sharing buttons and embedded content from platforms like Facebook, Instagram, and Twitter. These platforms may set their own cookies to track your interactions and provide personalized content.

Payment Processors

When you make online payments, our payment processors (such as Stripe or PayPal) may set cookies to ensure secure transactions and prevent fraud.

Email Marketing Services

We use email marketing platforms to send newsletters and promotional emails. These services may track email opens, clicks, and website visits through cookies and similar technologies.

5. How to Manage Cookies

You have several options for managing cookies on your device:

Browser Settings

Most web browsers allow you to control cookies through their settings. You can:

View and delete existing cookies stored on your device
Block all cookies or specific types of cookies
Set up notifications when cookies are being set
Configure different cookie settings for different websites

Opt-Out Tools

You can use various opt-out tools and browser extensions:

Google Analytics Opt-out Browser Add-on to disable Google Analytics tracking
Network Advertising Initiative (NAI) opt-out tool for advertising cookies
Digital Advertising Alliance (DAA) WebChoices tool for behavioral advertising
Browser extensions that block tracking cookies

Mobile Device Settings

On mobile devices, you can manage cookies and tracking through your device settings:

iOS: Settings > Privacy > Tracking
Android: Settings > Privacy > Ads
Mobile browser cookie settings
App-specific privacy settings

6. Impact of Disabling Cookies

Please note that disabling certain cookies may affect your experience on our website:

Essential Cookies: Disabling these may prevent basic website functionality, including online ordering and account access
Performance Cookies: Disabling these won't affect functionality but may prevent us from improving the website based on usage data
Functional Cookies: Disabling these may reset your preferences and require you to re-enter information
Marketing Cookies: Disabling these may result in less relevant advertisements and promotional content

7. Cookie Consent and Preferences

When you first visit our website, you'll see a cookie consent banner that allows you to:

Accept all cookies for the full website experience
Customize your cookie preferences by category
Reject non-essential cookies while keeping essential ones
Learn more about our cookie practices

You can change your cookie preferences at any time by clicking the "Cookie Settings" link in our website footer or by contacting us directly.

8. Data Security and Privacy

We implement appropriate security measures to protect information collected through cookies:

Encryption of sensitive cookie data
Secure transmission protocols (HTTPS)
Regular security audits and updates
Access controls and authentication measures
Data minimization and retention policies

9. International Data Transfers

Some of our third-party service providers may be located outside of the España. When cookies facilitate data transfers to these providers, we ensure appropriate safeguards are in place, including:

Standard contractual clauses for data protection
Adequacy decisions for certain countries
Binding corporate rules for multinational companies
Certification schemes and codes of conduct

10. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make significant changes, we will:

Update the "Last Updated" date at the top of this policy
Notify you through our website or email communications
Request renewed consent for new types of cookies or processing
Provide clear information about what has changed

11. Contact Information

If you have any questions, concerns, or requests regarding our use of cookies, please contact us:

Email: privacy@felicecafeyeg.com
Phone: +34 (913) 55 2786
Address: 111C Queen St E, Toronto, ON M5C 1S2, España 93614
Business Hours: Monday to Sunday, 6:00 AM to 9:00 PM

We are committed to addressing your cookie-related inquiries promptly and transparently. Our team will respond to your questions within 30 days and work with you to resolve any concerns about our cookie practices.

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